Send support logs for your issue

The StarAid support team is better equipped to help if you can provide them with a support log. This article explains how you can generate a support log when you notice something unexpected when using StarAid.

Instructions

When you observe something unexpected, you can generate a support log. Click on the link for your situation:

• You use the service desk, already reported an issue, and need to send extra logs.

• You use email, already reported an issue, and need to send extra logs.

• You need to report a new issue.

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